Orders & Payment

Is there a minimum order quantity?+

Do you offer samples?+

What payment methods do you accept?+

Is GST/HST included in the listed price?+

Can I change or cancel an order after placing it?+

Shipping & Delivery

How fast do orders ship?+

How much does shipping cost?+

Do you ship to the United States or internationally?+

Can I pick up my order?+

How do I track my order?+

DTF Transfers

How does DTF pricing work?+

What file formats do you accept?+

What resolution should my file be?+

Will you fix or adjust my artwork?+

How long does a DTF order take?+

How do I press a DTF transfer?+

What’s the smallest detail you can print?+

Returns & Refunds

What is your return policy on apparel?+

Can I return DTF transfers?+

My order arrived damaged or with the wrong item — what now?+

When will I see the refund on my card?+

Account & Wholesale

Do I need an account to order?+

How do I open a wholesale account?+

I forgot my password.+

Can I get a quote for a large order?+